Privacy Policy
Prior Education Australia Pty Ltd (ABN 80 065 022 853) (“we”, “us” or the “Company”) is committed to privacy protection. At https://robprior.net (“this site”), we understand the importance of keeping personal information private and secure. This privacy policy (“Privacy Policy”) describes generally how we manage personal information and safeguard privacy. If you would like more information, please don’t hesitate to contact us.
This Privacy Policy forms part of, and is subject to the provisions of, our Website Terms of Use.
The Australian Privacy Principles
We will treat all personal information in accordance with any and all obligations that are binding upon us under the Privacy Act 1988 (Cth) (“Privacy Act”). The Privacy Act lays down 13 key principles in relation to the collection and treatment of personal information, which are called the “Australian Privacy Principles”.
What is “personal information”?
Personal information held by the Company may include your:
- name and date of birth;
- residential and business postal addresses, telephone/mobile/fax numbers and email addresses;
- bank account and/or credit card details for agreed billing purposes;
- any information that you provided to us during your account creation process or added to your user profile;
- preferences and password for using this site and your computer and connection information; and
- any information that you otherwise share with us.
What is “sensitive information”?
Sensitive information is defined in the Privacy Act as including:
- racial or ethnic origin;
- religious beliefs or affiliations;
- sexual orientation or practices;
- health information, including an illness, disability or injury, or an expressed wish about the future provision of health services; and
- genetic information that is not otherwise health information.
Unless explicitly differentiated as hereat, references to personal information in this Privacy Policy include sensitive information.
Information provided to Stripe
All purchases that are made through this site are processed securely and externally by Stripe. Unless you expressly consent otherwise, we do not see or have access to any personal information that you may provide to Stripe, other than information that is required in order to process your order and deliver your purchased items to you (e.g., your name, email address and billing/postal address).
How we may collect your personal information
We may collect personal information when you:
- visit our website;
- register an account with us;
- place an order with us;
- subscribe to our newsletters or mailing lists;
- enter competitions or promotions;
- interact with us on social media platforms; or
- contact us directly by email, phone or in writing.
Cookies
We may use cookies to identify your browser and track your visits to this site. You can set your browser to refuse cookies, but some parts of this site may not function properly if cookies are disabled.
Use of personal information
We may use your personal information for the following purposes:
- to provide you with our products and services;
- to manage and administer those products and services, including account keeping procedures;
- to communicate with you regarding your account or our services;
- to send you marketing and promotional materials, if you have consented to receiving them;
- to conduct internal research and statistical analysis;
- to prevent or detect fraud or abuses of our website; and
- as required or authorised by law.
Disclosure of personal information
We do not sell or rent your personal information to any third parties. We may disclose your personal information to:
- our service providers and contractors who assist us in providing our services to you (e.g. IT providers, couriers, marketing providers);
- our related companies;
- Stripe or other payment providers in order to process your payments;
- regulatory authorities, where required by law; and
- other parties, with your consent or as authorised or required by law.
Security of personal information
We take reasonable steps to ensure your personal information is protected from misuse, interference and loss and from unauthorised access, modification or disclosure. We use appropriate physical, electronic and procedural safeguards to protect personal information that we hold.
While we take reasonable precautions to secure your data, no system is 100% secure and we cannot guarantee the security of your personal information.
Overseas disclosure
Some of the third-party service providers we use may be located outside of Australia. By providing us with your personal information, you consent to the disclosure of your personal information to such overseas entities for the purposes set out in this policy.
We take reasonable steps to ensure that any overseas recipient handles your personal information in accordance with the Australian Privacy Principles.
Accessing and correcting your personal information
You may request access to the personal information we hold about you, and request that we correct it, by contacting us using the details below.
We will respond to your request within a reasonable time. We may charge a reasonable fee to cover our administrative costs in providing access to your personal information.
We will take reasonable steps to ensure that the personal information we collect, use or disclose is accurate, complete and up to date. If you believe the information we hold is incorrect or outdated, please contact us so we can update it.
Complaints
If you have a complaint about how we handle your personal information, please contact us using the details below. We will investigate your complaint and respond within a reasonable timeframe.
If you are not satisfied with our response, you may make a complaint to the Office of the Australian Information Commissioner at www.oaic.gov.au.
Contacting us
If you have any questions about this Privacy Policy or the way we handle your personal information, please contact us at:
Prior Education Australia Pty Ltd
Email: hello@robprior.net
Website: https://robprior.net